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Article #153: Five Marketing Nightmares and How to Prevent Them

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The success or failure of your trade show 3. You construct a poorly designed Web
rests heavily on how well you market your site.
event. Marketing, when done right, can You'll feel like a relic left over from
project a positive image of your event, the pre-Electronic Revolution days if you
entice exhibitors to sign the dotted don't have a Web site. However, many
line, and attract loyal customers. trade show managers, in a rush to
However, critical mistakes in your construct and display a Web site, wind up
marketing campaign can have the opposite with sites that lack compelling graphics
effect. Here are five costly errors that or information that will be useful to
are common in our business, along with their potential exhibitors. Without
some sound advice on how to avoid making proper guidance you'll waste money ...
them. and project an image of a business that
1. You select the wrong exhibition hall. isn't ready for this millennium.
You've got the perfect trade show -- or The solution: Find a reliable Web site
so you think. The products are a great designer who is familiar with the trade
fit for the demographics you're going to show business and will hire writers who
attract. The city you've selected is can create Web site copy that is
glamorous, loaded with cultural and powerful, persuasive, and informative.
entertainment opportunities, is easily But don't put a site up until you're
accessible, and has ample hotel space ready; you wouldn't want your Web site
near the exhibition hall. And you've done debut to fall flat.
a crackerjack job marketing your show -- 4. You have a great Web site, but nobody
you've sold all your exhibit booths and sees it.
advance ticket sales are off the charts. Those who aren't Internet savvy sometimes
What could go wrong? Plenty, if the think that once they create a Web site,
exhibition hall you've selected is a poor their prospects will automatically find
fit. it -- after all, that's what Web search
For example, suppose the exhibition space engines are for, right? Wrong! Search
is too small for the crowd you'll engines are great if someone wants
attract. With thousands of people pushing general information about trade shows,
and shoving each other to find the but there's no guarantee your show will
exhibits, your show will quickly get a be at the top of the "hit list." Because
bad reputation as an uncomfortable event there are millions of Web sites on the
where it's impossible to see all the Internet, the only sure way to
products. And negative word of mouth differentiate your site from the rest and
travels almost as fast as the speed of drive traffic to it is through collateral
light. advertising. Make sure your Web site
The solution: Do your homework! Get the address is prominently displayed on all
inside scoop from other trade show your advertising and marketing materials,
managers who have done shows at that including your stationery and business
exhibition hall. Find out what was cards. An expensive, snazzy Web site is
positive about their experiences. Conduct useless if no one visits it.
an on-site inspection before committing 5. You put together an ineffective ad
to the exhibition space, paying close campaign.
attention to such factors as exhibit hall Bad advertising is worse than no
space, bathroom facilities, and air advertising at all. Unless you have a
circulation. great in-house advertising department,
Consider location (is it in a dangerous resist the temptation to create your own
part of town?), accessibility (are there ad campaign. Advertising is not a good
traffic problems?), and service (are place to start a budget-cutting
ticket counters adequately staffed?). initiative. But just because you hire
Better yet, do your inspection while a pros to do your advertising doesn't mean
trade show is going on at the exhibition you'll have an effective campaign. It's
hall. You'll get to see for yourself best to find an ad agency that has had
whether shows operate efficiently there. consistent success in the trade show
2. You compile an ineffective prospect industry.
database. To find such an agency, do your research.
You might be trying to cut corners by Consult with other trade show managers
doing your data management in-house, but and look through the Advertising Redbook,
if you don't have database pros on staff, available in the reference section at
it's best to seek professional help! A most public libraries. Ask for examples
list that has unlikely prospects or of an ad agency's work with other trade
out-of-date addresses is a waste of time shows. Steer clear of campaigns that
and money, and you'll lose precious might be a turn-off to your prospects by
opportunities to zero in on hot potential appealing to a specific generation rather
customers. You might hesitate to spend than a wider audience. And remember that
more money on a solid database management humor and creativity are important
firm, but you could lose twice as much by attention-getting devices in advertising,
failing to reach the right target but don't let your message get lost.
audience.






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